SOTI Inc. is a Canadian software company specializing in enterprise mobility management. Based in Mississauga, Ontario, the company supports organizations that need to keep fleets of smartphones, tablets and enterprise devices running. Its scope extends beyond device configuration alone: it also covers monitoring, remote troubleshooting and the use of data to understand incidents that disrupt users’ work.
A company born out of remote control
SOTI was founded in 1995 by Carl Rodrigues. Its early development work focused on controlling mobile devices from a computer, at a time when these devices still played a limited role in information systems. This specialization formed the foundation of its evolution toward enterprise fleet management.
The company subsequently supported the spread of mobile devices in warehouses, stores and mobile teams. Its international growth relies in particular on local offices and a network of technology and business partners. It maintains a focus on professional use cases, where the availability of a device often determines whether an operational task can be completed.
Managing devices and understanding incidents
SOTI MobiControl enables devices to be deployed, configured, secured and managed remotely. It supports several environments, including Android, iOS and Windows, with capabilities that vary depending on the operating system and manufacturer. For an IT department, the aim is to manage devices throughout their lifecycle, from deployment to retirement, while applying common policies.
Building on this foundation, the SOTI ONE platform brings together several complementary components. SOTI XSight combines diagnostic and support features with analytics on device performance. SOTI Snap enables the creation of business applications through a visual approach that reduces the need for code. SOTI Connect focuses on managing connected equipment, particularly business printers.
These tools address practical situations: preparing devices for a delivery team, assisting an operator without sending out a technician or identifying the cause of recurring slowdowns. The software company’s proposition is therefore to bring IT management and operational continuity closer together, rather than treating mobile devices as mere workstation accessories.
What next?
The proliferation of connected equipment and growing dependence on field applications are broadening the needs that SOTI can address. For the software company, the challenge is to make technical data clear enough to help businesses anticipate disruptions and make better use of their existing device fleets.
This trajectory will depend in particular on its ability to keep pace with changes in operating systems, maintain integrations with manufacturers and meet security requirements. In a competitive market, diagnostic quality and ease of administration will remain key differentiators. Website: soti.net.