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SolarWinds Corporation, IT monitoring put to the test of trust

L’essentiel

Based in the United States, SolarWinds develops software for monitoring, observability and IT service management. The software vendor addresses the growing complexity of hybrid infrastructures while carrying the legacy of the cyberattack that affected its Orion platform in 2020.

À retenir

Based in the United States, SolarWinds develops software for monitoring, observability and IT service management. The software vendor addresses the growing complexity of hybrid infrastructures while carrying the legacy of the cyberattack that affected its Orion platform in 2020.


SolarWinds Corporation is an American software vendor serving IT teams in businesses and government agencies. Based in Austin, Texas, it provides tools to monitor networks, systems, applications and databases. Its positioning rests on an operational promise: to give IT professionals an actionable view of their equipment and services so they can detect incidents and understand their causes.

From network monitoring to a global crisis

Founded in 1999, SolarWinds initially grew around network management and monitoring tools. The company expanded its portfolio through product development and acquisitions, gradually covering more IT operations functions. Its financial history has alternated between stock market listings and private investor ownership. In 2025, its acquisition by investment firm Turn/River Capital marks a new stage in that trajectory.

Its history also remains tied to the attack disclosed in December 2020. Attackers compromised the software build pipeline of its Orion platform to distribute malicious updates, which were used as an entry point into some customers’ environments. This espionage operation, attributed to Russia by US authorities, affected public and private organizations. It placed the security of software vendors and their development processes at the center of the debate. SolarWinds subsequently began overhauling its secure development practices.

Observing infrastructure and organizing services

SolarWinds’ portfolio covers several complementary needs: network availability, application performance, server operations and database analysis. Its observability tools aim to bring together different types of technical data to help teams identify dependencies between components and diagnose slowdowns. The vendor offers solutions deployed in the customer’s environment as well as cloud-based services.

SolarWinds is also active in IT service management, notably through SolarWinds Service Desk, which handles user requests, incidents and IT assets. Its customers include organizations with heterogeneous environments, where legacy equipment, in-house applications and cloud services coexist. Its business serving managed IT service providers was spun off in 2021 to form an independent company, N-able. The product catalog is available at solarwinds.com.

What next?

For SolarWinds, the challenge is to simplify the operation of increasingly distributed infrastructure without multiplying tools or unnecessary alerts. Bringing monitoring, observability and service management closer together is one area of development, while automation can help with incident diagnosis. Under Turn/River Capital’s ownership, the company will also need to adapt its offering and business model in a competitive market. Trust will remain a decisive factor: beyond functionality, customers expect assurances about development security, update traceability and vendor transparency.

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